Skip to main content

Only the audio plays when you play a video file in a PowerPoint slide presentation.

Problem:


Only the audio plays when you play a video file in a PowerPoint slide presentation.

Solution:

The hardware acceleration setting of the display device is too high
To work around this issue, follow these steps:
Click Start, click Run, type desk.cpl, and then click OK.
Click the Settings tab, and then click Advanced.
Click the Troubleshoot tab, and then move the Hardware acceleration slider to None.
Click Apply, and then click OK two times.
If the issue is resolved after you move the Hardware acceleration slider to None, contact the manufacturer of the graphics adaptor driver to determine whether there is an upgrade that addresses this specific issue.
The required codec is missing or damaged
To work around this issue, perform one of the following actions:
If the issue occurs when you use a .wmv file, download or reinstall the current version of Windows Media Player. If you are using an earlier version of Windows Media Player, upgrade it to the cuurent version of Windows Media Player for your operating system.

To install the recent version of Windows Media Player, visit the following Microsoft Web site:
http://www.microsoft.com/windows/windowsmedia/download
If the issue occurs when you use another video file format, such as an .mpeg file or an .avi file, download or reinstall the appropriate third-party codec. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
926373 You receive a codec error message, or audio plays but video does not play when you play media files in Windows Media Player 11
Conflicting third-party video software is installed
To work around this issue, remove the conflicting third-party video software from the computer. This software may be shareware or other software utilities that the Original Equipment Manufacturer (OEM) installed on the computer.
Reduce video acceleration for Microsoft Windows Media Player 9.0
To work around this issue, follow these steps:
On the Tools menu, click Options.
Click the Performance tab.
Click Advanced.
Click to remove the Use overlays check box.
Click OK two times.
Reduce video acceleration for Microsoft Windows Media Player 10.0 or a later version
To work around this issue, follow these steps:
Click Plug-ins, and then click Options.
Click the Performance tab.
Click Advanced
Click to remove the Use overlays check box.
Click OK.
Click Yes when you receive the following prompt:
If you are currently playing or paused, this change might result in restarting the media from the beginning. Do you want to apply the new settings?

Comments

Post a Comment

Popular posts from this blog

How to display the location of the current file on the Quick Access Toolbar in Office 2013

 Problem  How to display the location of the current file on the Quick Access Toolbar in Office 2013 Solution You can display the location of the currently open Office document on the Quick Access Toolbar. To do this follow these steps: 1. Open any document or a blank document in Word and click the FILE tab. 2. Click Options at the bottom of the options list on the left. 3. On the Word Options dialog box, click Quick Access Toolbar in the options list on the left. 4. To narrow the choices in the list of commands and make it quicker to find the desired option, select Commands Not in the Ribbon from the Choose commands from drop-down list. 5. Scroll down in the list of commands until you find the Document Location command. Select it and click Add to add it to the Quick Access Toolbar. You can move the Document Location command to a different location on the Quick Access Toolbar using the up and down arrows to the right of the list of toolbar commands. 6. Click OK to accept the c...
Post a Comment
Read more

How to send email force fully using a default account in outlook.

Problem: How to send email force fully using a default account in outlook. Solution: People who use multiple accounts and frequently (accidentally) send using the wrong account, especially if they are sending sensitive documents, as it will almost eliminate accidentally sending email from the wrong account. In Outlook 2010, the registry key is: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\outlook\options Value Name: ForceAccountSelection Value type: REG_DWORD: 1 for force, 0 to disable. In Outlook 2013, the registry key is: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\15.0\outlook\options Value Name: ForceAccountSelection Value type: REG_DWORD: 1 for force, 0 to disable. Notes: You need to create the path if it does not exist. The value type is the same for both 32-bit and 64-bit Outlook.
Post a Comment
Read more

How to change the color of the wavy underline that indicates spelling errors.?

Issue: How to change the color of the wavy underline that indicates spelling errors.? Solution: To change the color of the wavy underline that indicates spelling errors, follow these steps: 1.      Click Start , click Run , type regedit , and then click OK . 2.      Locate and then click the following registry subkey: HKEY_CURRENT_USER\Software\Microsoft\Shared Tools\Proofing Tools 3.      If the SpellingWavyUnderlineColor entry exists, go to step 6. If the SpellingWavyUnderlineColor entry does not exist, go to step 4. 4.      On the Edit menu, point to New , and then click DWORD Value . 5.      In the right pane, type SpellingWavyUnderlineColor . This is the name of the new entry. 6.      In the right pane, double-click SpellingWavyUnderlineColor . 7.      In the Edit DWORD Value dialog box, click Hexadecimal . 8.      In th...
Post a Comment
Read more