Q: Word/Outlook could not create the work file. Check the temp environment variable.?? Answer: Follow the steps: At Start menu, Run (or Windows key + R) type regedit Browse to HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Explorer\User Shell Folders The Cache variable (in the right pane of the register editor window) should be as follows: Vista or Windows 7: %USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files Windows XP: %USERPROFILE%\Local Settings\Temporary Internet Files Double click on the Cache name to open it then edit it, entering the correct path (as listed above). Internet Options method Open Control Panel, Internet Options or go to Internet Explorer's Tools menu, Internet Options. 1. In the Internet Options dialog, click the General tab. In the Browsing history section click Settings to open the Temporary Internet Files and History Settings dialog. 2. In the Temporary Internet Files and History Settings dialog, click Move Folde...