Skip to main content

Error 25004 during Microsoft Office install.

Problem

When installing Microsoft Office, you get the error 25004 and the install does not complete.

Solution

Download and install the Windows Install Cleaner.
Once installed, run the program from the Start Menu.
Remove all the entries related to Microsoft Office and close the program.
You can now try installing Microsoft Office again.

Comments

  1. Annal ChandraMay 31, 2014 at 3:23 PM

    HI. I had this exact same problem. Mine was to do with the KMS activation failing after I mistakenly installed a O365 Small Business on a server and later realised I would need a VL install for terminal services RDP sessions. No matter what I did or what registry entries I deleted it didn't work.
    One persons suggested (This worked for them, but would not work for me)
    • Navigate to C:\Program Files\Common Files\microsoft shared
    • If there is a folder called OFFICE15 or OfficeSoftwareProtectionPlatform delete that folder.
    • Navigate to C:\Program Files (x86)\Common Files\Microsoft Shared
    • Same as above, If there is a folder called OFFICE15 or OfficeSoftwareProtectionPlatform delete that folder.
    http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_install/office-2013-activator-error-25004-even-after/eed3a057-4ff9-401d-af49-04c0262223af

    So after hours of messing about, I figured out a work around. This will only help you if you can use a MAK key.
    1) uninstall any versions of office 2010 or 2013 you may have installed. OBVIOUSLY :)
    2) run the office 15 Click-To-Run remove tool. http://support.microsoft.com/kb/2739501/en-gb
    3) Reboot if required
    4) Copy your office CD to your HDD (you need to add some install instructions)
    5) Launch and admin command prompt and navigate to where you copied your cd files. Then run your office setup with the command - setup.exe /admin (example c:\2013>setup.exe /admin)
    6) This will launch the office customization tool
    7) Go to Licencing and user interface - select enter product key - load in your MAK key with no spaces (it will insert dashes) - accept the licence agreement
    8) file - save - and name the file (eg. 2013.msp) and save it to the updates folder within you office install. (eg c:\2013\updates\2013.msp)
    9) exit the tool and command and run setup.exe as per normal. (you may need to run as admin if required)
    This worked for me and I hope it solves your issues too.

    ReplyDelete

Post a Comment

Popular posts from this blog

Error code 0x8007000D when trying to activate a Windows server 2008 or Windows 7 machine using any type of product key.

Error code 0x8007000D when trying to activate a Windows server 2008 or Windows 7 machine using any type of product key. Solution: Symptoms You try to activate a Windows Server 2008 or Windows 7 machine using any type of product key. Running slsmgr -dlv or slmgr -ato from a command line generates the following: The data is invalid. Error code 8007000d. Cause The System account by default has Full Control permissions to the registry path HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root and any subkeys. If those permissions have been altered for the 'Root' key or any subkey(s), we would see the error code 0x8007000D Resolution Assign the minimum permission of "Enumerate Subkeys" to the System account for the registry path HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root and any of its subkeys. To assign the permissions automatically, click the Fix this problem link.  Then click Run in the File Download dialog box, and then follow the steps in the Fix it wizar...
Post a Comment
Read more

How to change the color of the wavy underline that indicates spelling errors.?

Issue: How to change the color of the wavy underline that indicates spelling errors.? Solution: To change the color of the wavy underline that indicates spelling errors, follow these steps: 1.      Click Start , click Run , type regedit , and then click OK . 2.      Locate and then click the following registry subkey: HKEY_CURRENT_USER\Software\Microsoft\Shared Tools\Proofing Tools 3.      If the SpellingWavyUnderlineColor entry exists, go to step 6. If the SpellingWavyUnderlineColor entry does not exist, go to step 4. 4.      On the Edit menu, point to New , and then click DWORD Value . 5.      In the right pane, type SpellingWavyUnderlineColor . This is the name of the new entry. 6.      In the right pane, double-click SpellingWavyUnderlineColor . 7.      In the Edit DWORD Value dialog box, click Hexadecimal . 8.      In th...
Post a Comment
Read more

How to Recover Deleted Mails in Outlook 2013

Issue: How to Recover Deleted Mails in Outlook 2013 Solution:  If you are using exchange account in outlook 2013 and have deleted the emails accidentally from your Inbox but you want them back into the Inbox. There is one inbuilt option on outlook 2013 that you can use to recover the emails. Please follow the steps below to remover the emails. 1. Click on folder tab from top of the outlook bar. 2. Look for recover deleted option under folder tab. 3. Select the emails from the dialog box you can select multiple by holding CTRL key. 4. Click on Restore button to recover the emails. I Hope this would fix the issue for you.
Post a Comment
Read more